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FAQ



What material are they made from?

The toys are made from a combination of soft Vinyl and PVC. These materials have a nice finish and are perfect for creating the simple, geometric shapes that these designs have.

My toy wobbles a bit when it stands, what can I do?

Sometimes soft vinyl can change shape during transport. To fix this simply push their feet or base with your thumb so it flattens back into shape.

How to look after them?

Talk to them on a daily basis, they love chatting. Also, they don't like being in direct sunlight or hot places as heat can deform their shape.

Will you be making more toys?

We would love to make more toys. Keep an eye on our blog for new designs. We would love to hear your feedback on any new toy designs we post.

Are the toys suitable for kids?

The toys have some tiny parts and they are not suitable for children under 3 years old.

How are orders shipped?

All orders are dispatched from the UK and we can ship them worldwide. Shipping prices vary depending on destination.

When will my UK order arrive?

UK orders are shipped with Royal Mail Recoreded Signed For. The order will be shipped the same day if the order is received before 1pm UK time, if the order is received after 1pm UK time, the order will be shipped next day.

When will my International order arrive?

International orders are shipped with Royal Mail International Signed For with insurance. Royal Mail target time is 3-12 working days.

What if my order hasn't arrived?

If your order hasn't arrived after 25 days please contact us at beth@yumyumlondon.com We will then resolve the issue with our shipping partner.

Can I cancel my order?

We aim to despatch orders as quickly as possible. Once an order is placed it cannot be canceled.

Can I return my order?

We can only accept returns for special exceptions such as manufacturing defects.

Have a question?

Email us at beth@yumyumlondon.com